My general experience with Walmarts just about everywhere has been their lack of customer service – it’s quite piss poor no matter which Walmart you’re at…. but amazingly enough, there is one Wal-Mart in the Greater Broomfield area near FlatIrons Mall that is the exception and not the rule. When it comes to Wal-Mart – you generally know what you get: Cheap prices on low quality goods, long lines, piss poor customer service (returns that take forever), and perhaps employees who do not get paid enough. I like wal-mart’s prices for the run of the mill products but they are quite the pain to deal with when you try to use a coupon or do returns. Target and King Sooper’s has the best policies when it comes to those two things. In any case, we end up still shopping at Wal-Marts so I decided to take a shot at rating the different Wal-Mart stores.
I have visited a Wal-Mart in Arvada (Sheridan and 72nd), in Broomfield (near Flat Irons mall), in Lakewood (2 locations- one right off of 6th Avenue and one on the corner of Wadsworth & Colfax), and one in Wheat Ridge (not a super Walmart and a great in and out place). My worst experiences, thus far, are the Wal-Marts in Lakewood. I am not sure if the customers who frequent there are just as strange as the employees but repeatedly, I get the worst service, the worst assistance, and can never find what I am looking for. It seems like it takes an eternity whereas at the other locations, it just seems easier. Maybe it’s cause I am running my errands at the Lakewood stores at lunch and that is a buiser time. In any case, whatever the factors and variables may be, I have concluded that it is not easy to get in and out of Wal-Mart. First, if you want to get in and out of a Wal-Mart, pick a location that is not a SUPER one unless you need a grocery item. Second, try not to go to the ones in Lakewood if you can possibly avoid it, and Third, pick off-hours to do returns – times when you think the least amount of person would be there – lunch is a bad time, and perhaps first thing when they open.