Category Archives: auto

Random Thoughts and Car Repairs

Here I sit, in a waiting area of a car repair/dealership.  You know the drill, you get a coupon for an oil change for $30, and you walk out with a $200 bill after repairs on things you do not understand.  And the worst part is, like FOX News and CNN, they scare the crap out of you.   “If you don’t get this belt fixed, ma’am, you could die – no really, you will be stranded in this cold weather, and you will die.”  My response, “okay just do it.  I don’t wanna die on the streets of Colorado in sub-zero temps.”

The waiting room has its share of fun people-watching, and very diverse people.  It’s a social experiment, really.  I think a guy was just sitting here to use the internet because once he is done with his work on his laptop, he just packs it up and leaves.  No one called his name.  He was not the chosen one who got called out to “discuss” his car’s woes and worst fears like I did.  No intercom paged him.  He just packed up all his electronic gadgets and took off.  I think he snagged a doughnut before he left too.

Like a doctor’s waiting room, there is that general look of desperation, fear, boredom, and despair on all the faces of most who sit here.  And when your name is called on the intercom you are relieved, because that means your car is ready and you leave.  No further “discussions” or “scary talks.”  When the technician walks in and calls your name, you sigh because it means this is not good news.  This means they found more things wrong, and it’s time to shell out more bucks.  It’s time for the fear talk.  The talk that will lead you to say, “yes, go ahead and fix it, I do not want my car to blow up mid-highway drive.”   And, speaking of repairs, where did my car go?  I cannot see it, I do not even know if they changed the oil, or replaced the belt, or whatever else they said needed done.  How can I inspect what they did?  They never really show me anyway.

And let’s not even talk about the wait, my God, the wait times.  You just keep waiting, and watching these people around you who are lucky enough to be called before you.  Where do they live?  Where did they come from?  How many repairs do they need?  Did they have a tough talk with the repair tech too?  Why won’t they call my name over the intercom so I can just be done and go back to my life? The despair, the fear, the boredom, the people-watching – the fun continues, and people keep entering, but no one seems to be leaving.  At one point, they are out of chairs, so people are now waiting elsewhere.  The joys of the waiting room at a car repair/dealership.  Well, folks, my time with you is done.  The goddess-like voice of the woman who just called my last name over the intercom, says my car is ready.  Yeah!  I am done!  It is time for me to go… ’til we meet again, at the car dealership or repair shop.

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Independence Car Care- Arvada, CO — Denver Metro’s FINEST car repair shop!

Last week I had some issues with my car and took it to my dealer initially to look at and they discovered that it was a minor repair but one that would cost me $xxx amount of repairs.  I was shocked at the price tag.

My car is 7 years old so while it is under warranty it makes sense to take it to a dealer but for most of us, those warranties do not cover much or after the warranty period runs out, every little thing starts going wrong.  We have been lucky with our Subaru but this time, with this type of repair and the quote I got on the work, it seemed like a lot.  We had heard of a local car place near our house, called Independence Car Care that had a good reputation and did a good job for a friend so my hubby called them for a price comparison for the same work.  We were quoted over the phone almost half the price the dealership was going to charge us so, we decided to give the new place that came recommended by a good friend a try.  And we are quite glad we did!  Call them at 303-431-1114 and ask for Doc and tell them I sent you!

This is my testimonial: In this day and age, it is hard to trust car repair places because sometimes they quote you too much, do more work than you asked for, or “find” other things wrong with your car when you go in for a simple oil change or tire balance/rotation.  In any case, it is really important to be able to trust your car repair shop and the people you trust your car to.   After all, your car is your freedom and it seems we cannot operate without a car in this town.

We took our car in to Independence Car Care and they even gave me a ride back to my house while I waited for the repairs.  They completed the repairs and there was still something wrong with it when we test drove it, so they took it back and found the issue, repaired it, and on the snowiest day of the past five years in Denver, drove it back to our house, repaired and ready.  Like their owners’ card states, Independence Car Care is about “Quality, Honesty, and Integrity.”  Their customer service, communication, and their ability to get the job done right is unsurpassed.  And as a testimonial, my husband and I will never take our cars anywhere else!  He used to take his car all the way to Louisville to a place he had grown accustomed to while he lived there but no more- he was very impressed with everyone at Independence, their honest work, their reliability and their amazing customer service.  In the Denver metro area, if you need a reliable car repair shop, I highly recommend Independence Car Care and definitely let them know that Ratna at Get Clued In sent you!

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